SAP India Pvt.Ltd hiring for Associate Developer - Freshers

Job Description

As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.

EXPECTATIONS AND TASKS

Make existing HCM solution implementations a Success with SAP Customers Worldwide

Support HCM customers on new releases and existing releases

Maintenance and Message solving: Analysis of customer and internal messages. Differentiate between customizing errors, program errors, development requests and consultancy. Contribute to de-escalation of escalated customer messages and customers. Improve product quality and participate in development activities as part of product maintenance (e.g. quality improvement projects and program corrections). Be able to handle difficult customers and communicate effectively the action plan and next steps for the solution independently. Be conversant with the message solving and maintenance processes.

Co-operate closely with development as well as other support organizations for subsequent corrections and developments (e.g. Up/Down porting of notes, increasing the solution share of Primary Support, etc.).

Willingness to provide on call duties.

Product Ownership: Take on responsibility for the product (design, coding, documentation, etc.). Stabilize and improve the product based on customer inputs (topic/sub-topic). Maintain notes and knowledge base. Handover execution.

Mentor role: Take responsibility for mentoring new employees. Help, organize and motivate other colleagues. Ensure that the new employees are well trained on the IMS procedures and processes (Quality aspects/HR policies/Admin, etc.)Review the work done by the team members and suggest improvements, if any.


Should be able to work in highly motivated team environment

Take complete ownership of Product and has potential to address customer issues and queries

Be able to provide expert guidance on customer enhancements.

Be able to support and drive customer connection program (whereby we enhance product with standard developments and enhancements).


EDUCATION AND QUALIFICATIONS/ SKILLS AND COMPETENCIES WORK EXPERIENCE


EDUCATION : B.Tech. / B.E. / MCA / M.Tech. With 65% and above


SKILLS AND COMPETENCIES

Sound Fundamentals of Computer Science

Good hands on experience with SAP technologies like ABAP, WebDynpro for ABAP, ABAP OO

Sound Analytical and problem solving skills

Very Good Communications skills

Ability to handle customer expectations & escalations

Prior Knowledge of HCM is an added advantage

0 - 5 years of development experience

 Click here for more details and Apply